Background and Initial Inquiry

In August 2024, Henan Superior Abrasives received an inquiry from Gaurav, representing a prominent construction chemicals manufacturing company based in Mumbai, الهند. The company sought to import microsilica (غبار السيليكا) with a silicon dioxide (SiO2) content of 94% for use in their products.

وتضمن تحقيق غوراف التفاصيل التالية:

• منتج: ميكروسيليكا (غبار السيليكا)
• محتوى ثاني أكسيد السيليكون: 94% او اكثر
• كمية: 250 طن متري شهريا
• التعبئة والتغليف: 25 كجم لكل علبة
• ميناء الوصول: مومباي, الهند
• نموذج المنتج المفضل: مكثف
• متطلبات فحص الجودة: فحص مستقل من طرف ثالث في كل من ميناء التحميل الصيني وميناء مومباي لضمان جودة المنتج. إذا وجدت غير مرضية, سيتم إرجاع المواد على نفقة المورد.

خنان متفوقة مزيلات’ إجابة

عند استلام الاستفسار, رد مدير العملاء في شركة Henan Superior Abrasives على الفور على Gaurav بعرض أسعار تفصيلي. The response focused on providing clear and transparent information, addressing all the key points mentioned in the customer’s request.

The response included the following details:

1. محتوى SiO2: Guaranteed to exceed 94%.
2. Product Form: دخان السيليكا المكثف, meeting the customer’s requirement.
3. Pricing: $xxx per metric ton, delivered to Mumbai Port (CIF – Cost, Insurance, and Freight).
4. التعبئة والتغليف: 25 kg plastic woven bags, palletized for easier transportation and handling.
5. Shipping Details: Each 40-foot high cube (المقر الرئيسي) container could load up to 28 metric tons.
6. Quotation Validity: السعر المعروض كان صالحا ل 15 أيام.
7. شروط الدفع: 100% كان الدفع المسبق مطلوبًا قبل الإرسال.
8. عرض عينة: مجاني 2 تم تقديم عينة كجم من دخان السيليكا.

حرص مدير العملاء على تقديم جميع التفاصيل ذات الصلة لضمان حصول العميل الهندي على فهم كامل للعرض. بالإضافة إلى المعلومات الأساسية, أكدت شركة Henan Superior Abrasives على التزامها بضمان الجودة ورضا العملاء.

معالجة مخاوف العميل

أعرب غوراف عن قلقه الشديد بشأن جودة المنتج. He insisted that the microsilica meet all required parameters, with inspections by an independent agency both at the Chinese loading port and upon arrival at Mumbai port. If the material failed to meet the standards set, Gaurav made it clear that it would be returned at the supplier’s expense.

Henan Superior Abrasives demonstrated its confidence in the quality of its product by accepting these terms. The company had already established rigorous internal quality control procedures that ensured the consistent performance of its microsilica products. After that we arranged the delivery of samples.

Positive Sample Feedback and Trial Order

After receiving the 2 kg sample of densified microsilica from Henan Superior Abrasives, Gaurav’s company conducted a thorough evaluation. The sample was found to fully meet their specifications and quality standards, including the required SiO2 content of 94%. The product’s performance in preliminary tests demonstrated its compatibility with their construction chemicals, fulfilling their technical needs in terms of strength, متانة, وقابلية العمل.

Impressed with the quality and reliability of the product, Gaurav’s company decided to move forward with a trial order. They placed an initial order of 250 metric tons of the 94% microsilica powder for the first month. This order represents a critical first step in establishing a long-term partnership between Henan Superior Abrasives and the Indian construction chemicals manufacturer.

Product Specifications and Benefits of Microsilica

ميكروسيليكا, المعروف أيضًا باسم دخان السيليكا, is a byproduct of silicon metal and ferrosilicon alloy production. The high SiO2 content in microsilica makes it a valuable addition to various construction materials, particularly in concrete production. When used as a pozzolanic material in concrete, microsilica can improve the strength, متانة, ومقاومة الهجمات الكيماوية.

خنان متفوقة مزيلات’ دخان السيليكا المكثف, with a SiO2 content of 94%, is designed specifically for construction applications. Densification of the material allows for easier handling, مواصلات, and mixing with other ingredients in concrete. The benefits of using this product include:

• زيادة القوة: The fine particles of microsilica fill the voids between cement particles, creating a denser and stronger concrete matrix.
• متانة محسنة: Microsilica enhances the resistance of concrete to harsh environments, including exposure to chemicals, ماء, ودورات تجميد الذوبان.
• نفاذية منخفضة: By filling in the spaces between larger cement particles, microsilica reduces the permeability of concrete, helping to protect reinforcing steel from corrosion.
• Enhanced Workability: The densified form of silica fume ensures better dispersion and mixing, making it easier to incorporate into concrete formulations.

Long-Term Collaboration Potential

The Indian customer required a consistent monthly supply of 250 metric tons of densified microsilica. This volume represents a significant long-term partnership opportunity for Henan Superior Abrasives. By meeting the customer’s requirements for product quality, التعبئة والتغليف, and shipping logistics, Henan Superior Abrasives aimed to build a lasting relationship with this construction chemicals manufacturer.

In addition to the initial order, Gaurav’s company has the potential to expand its purchases as the demand for high-quality microsilica grows within India’s booming construction industry. Microsilica’s unique properties are in high demand as infrastructure development, urbanization, and large-scale projects drive the need for advanced construction materials.

استنتاج

This case highlights خنان متفوقة مزيلات‘ ability to meet the specific needs of international customers in the construction industry. By providing high-quality microsilica with a guaranteed SiO2 content of 94%, meeting stringent quality control standards, and offering competitive pricing, the company demonstrated its commitment to customer satisfaction.