Background and Initial Inquiry

In August 2024, Henan Superior Abrasives received an inquiry from Gaurav, representing a prominent construction chemicals manufacturing company based in Mumbai, インド. The company sought to import microsilica (シリカフューム) with a silicon dioxide (SiO2) content of 94% for use in their products.

Gaurav’s inquiry included the following details:

• Product: マイクロシリカ (シリカフューム)
• Silicon Dioxide Content: 94% 以上
• 量: 250 metric tons per month
• 包装: 25 kg per pack
• 宛先ポート: Mumbai, インド
• Preferred Product Form: 高密度化
• Quality Check Requirements: Independent third-party inspection at both the Chinese loading port and Mumbai port to ensure product quality. If found unsatisfactory, the material would be returned at the supplier’s expense.

河南優れた研磨剤’ Response

Upon receiving the inquiry, the customer manager at Henan Superior Abrasives promptly responded to Gaurav with a detailed quotation. The response focused on providing clear and transparent information, addressing all the key points mentioned in the customer’s request.

The response included the following details:

1. SiO2含有量: Guaranteed to exceed 94%.
2. Product Form: 高密度シリカフューム, meeting the customer’s requirement.
3. Pricing: $xxx per metric ton, delivered to Mumbai Port (CIF – Cost, Insurance, and Freight).
4. 包装: 25 kg plastic woven bags, palletized for easier transportation and handling.
5. Shipping Details: Each 40-foot high cube (本社) container could load up to 28 metric tons.
6. Quotation Validity: The price quoted was valid for 15 日々.
7. Payment Terms: 100% prepayment was required before dispatch.
8. Sample Offer: A free 2 kg sample of silica fume was offered.

The customer manager made sure to provide all relevant details to ensure the Indian customer had a full understanding of the offer. In addition to the core information, Henan Superior Abrasives emphasized its commitment to quality assurance and customer satisfaction.

Addressing the Customer’s Concerns

Gaurav expressed strong concern about product quality. He insisted that the microsilica meet all required parameters, with inspections by an independent agency both at the Chinese loading port and upon arrival at Mumbai port. If the material failed to meet the standards set, Gaurav made it clear that it would be returned at the supplier’s expense.

Henan Superior Abrasives demonstrated its confidence in the quality of its product by accepting these terms. 同社は、マイクロシリカ製品の一貫した性能を保証する厳格な内部品質管理手順をすでに確立していました。. その後サンプルの発送手配をさせていただきました.

肯定的なサンプルフィードバックと試用注文

を受け取った後、 2 Henan Superior Abrasives の高密度マイクロシリカのサンプル kg, ガウラフの会社は徹底した評価を実施. サンプルは仕様と品質基準を完全に満たしていることが判明しました, 必要なSiO2含有量を含む 94%. The product’s performance in preliminary tests demonstrated its compatibility with their construction chemicals, fulfilling their technical needs in terms of strength, 耐久性, と作業性.

Impressed with the quality and reliability of the product, Gaurav’s company decided to move forward with a trial order. They placed an initial order of 250 metric tons of the 94% microsilica powder for the first month. This order represents a critical first step in establishing a long-term partnership between Henan Superior Abrasives and the Indian construction chemicals manufacturer.

Product Specifications and Benefits of Microsilica

マイクロシリカ, シリカフュームとも呼ばれます, is a byproduct of silicon metal and ferrosilicon alloy production. The high SiO2 content in microsilica makes it a valuable addition to various construction materials, particularly in concrete production. When used as a pozzolanic material in concrete, microsilica can improve the strength, 耐久性, および化学攻撃に対する耐性.

河南優れた研磨剤’ 高密度化されたシリカフューム, with a SiO2 content of 94%, is designed specifically for construction applications. Densification of the material allows for easier handling, 交通機関, and mixing with other ingredients in concrete. The benefits of using this product include:

• Increased Strength: The fine particles of microsilica fill the voids between cement particles, creating a denser and stronger concrete matrix.
• 耐久性の向上: Microsilica enhances the resistance of concrete to harsh environments, including exposure to chemicals, 水, and freeze-thaw cycles.
• 透過性の低下: By filling in the spaces between larger cement particles, microsilica reduces the permeability of concrete, helping to protect reinforcing steel from corrosion.
• Enhanced Workability: The densified form of silica fume ensures better dispersion and mixing, making it easier to incorporate into concrete formulations.

Long-Term Collaboration Potential

The Indian customer required a consistent monthly supply of 250 metric tons of densified microsilica. This volume represents a significant long-term partnership opportunity for Henan Superior Abrasives. By meeting the customer’s requirements for product quality, 包装, and shipping logistics, Henan Superior Abrasives aimed to build a lasting relationship with this construction chemicals manufacturer.

In addition to the initial order, Gaurav’s company has the potential to expand its purchases as the demand for high-quality microsilica grows within India’s booming construction industry. Microsilica’s unique properties are in high demand as infrastructure development, urbanization, and large-scale projects drive the need for advanced construction materials.

結論

This case highlights 河南優れた研磨剤‘ ability to meet the specific needs of international customers in the construction industry. By providing high-quality microsilica with a guaranteed SiO2 content of 94%, meeting stringent quality control standards, and offering competitive pricing, the company demonstrated its commitment to customer satisfaction.