Fumée de silice, également connu sous le nom de microsilice, is a highly sought-after material in construction, particularly in the production of high-strength concrete and durable refractory materials. Abrasifs supérieurs du Henan (HSA) has consistently provided premium microsilica to global clients.
Understanding the Client’s Needs
L'aventure a commencé lorsqu'un distributeur espagnol de matériaux de construction a contacté HSA., exprimer son intérêt pour 92% densified silica fume for concrete applications. Le client avait besoin de matériaux de haute qualité pour améliorer la résistance et la durabilité du béton pour un grand projet d'infrastructure..
Eason, our sales manager, a répondu rapidement à la demande. Son e-mail initial comprenait:
- Une présentation détaillée du produit: Mettre en valeur les propriétés de 92% fumée de silice densifiée, y compris son activité pouzzolanique supérieure et sa conformité aux normes internationales.
- Customizable solutions: Offering various packaging options to suit the client’s logistics requirements.
- Request for specific details: Asking about the client’s project scope, required quantities, and any special specifications.
Building Trust Through Transparent Communication
After the client confirmed their interest, Eason scheduled a video call to discuss the project in detail. During the meeting, Eason emphasized the following points:
- Assurance qualité: Explaining HSA’s production process, strict quality control measures, and certifications, including SMETA.
- Flexible logistics: Assuring the client of timely deliveries and various packaging options such as 25 Kg, 500 Kg, et 1 MT plastic woven bags.
- Competitive pricing: Providing a transparent quote based on the client’s order volume.
The Spanish client was impressed with Eason’s professional approach and thorough knowledge of the product. They requested a sample for testing before placing a bulk order.
Sample Testing and Feedback
HSA swiftly dispatched a 5 Kg sample of 92% fumée de silice densifiée. The client conducted rigorous testing, evaluating the material’s fineness, pozzolanic activity, and performance in concrete mixes.
The results exceeded their expectations. The silica fume demonstrated excellent workability and strength-enhancing properties, confirming its suitability for the client’s project. The client provided positive feedback, emphasizing the material’s quality and consistent particle size distribution.
Successful Order and Delivery
Based on the successful sample test, the Spanish client placed an initial order for 200 beaucoup de 92% fumée de silice densifiée. Eason ensured that the entire process, from production to shipping, went smoothly:
- Production: The silica fume was densified and packed according to the client’s specifications, including palletized 1 MT bags for easy unloading.
- Shipping: HSA coordinated with logistics partners to ensure timely delivery to the client’s warehouse in Spain.
- Follow-up: Eason maintained close communication throughout the process, providing updates on production and shipping schedules.
The order was delivered on time, meeting all the client’s expectations.
Ongoing Partnership and Future Prospects
Impressed by HSA’s professionalism and product quality, the Spanish client expressed interest in a long-term partnership. They are now exploring options to purchase additional silica fume grades, y compris 85% et 96% microsilice non densifiée, for other applications.
About Henan Superior Abrasives (HSA)
Abrasifs supérieurs du Henan (HSA) is one of China’s largest manufacturers of silica fume, offering a wide range of products with silica content from 85% à 99%. Nous fournissons de la microsilice densifiée et non densifiée dans diverses options de conditionnement, y compris les sacs tissés en plastique et les sacs en papier solubles dans l'eau.
Nos produits sont reconnus dans le monde entier pour leur qualité constante et leurs performances exceptionnelles dans la construction., réfractaire, et autres applications industrielles.
Travaillons ensemble!
Si vous recherchez de la fumée de silice de haute qualité pour vos projets, HSA est là pour vous aider. Nous offrons:
- Qualités de fumée de silice personnalisables (85%-99%)
- Options d'emballage pour répondre à divers besoins
- Services de livraison fiables et rapides
Contact us today to discuss your requirements or request a sample! Our team is ready to support your success.
- E-mail: sales@superior-abrasifs.com
- Whatsapp: +86-18638638803
