Background and Initial Inquiry

In August 2024, Henan Superior Abrasives received an inquiry from Gaurav, representing a prominent construction chemicals manufacturing company based in Mumbai, 印度. The company sought to import microsilica (微硅粉) with a silicon dioxide (二氧化硅) content of 94% for use in their products.

Gaurav 的询问包括以下细节:

• 产品: 硅微粉 (微硅粉)
• 二氧化硅含量: 94% 或者更多
• 数量: 250 每月公吨
• 包装: 25 每包公斤
• 目的端口: 孟买, 印度
• 首选产品形式: 致密化
• 质量检查要求: 中国装货港和孟买港均经过独立第三方检验，确保产品质量. 如果发现不满意, 材料将被退回，费用由供应商承担.

河南优之源’ 回复

收到询问后, 河南卓越磨料磨具的客户经理及时回复Gaurav并提供了详细的报价. The response focused on providing clear and transparent information, addressing all the key points mentioned in the customer’s request.

The response included the following details:

1. 二氧化硅含量: Guaranteed to exceed 94%.
2. Product Form: 致密硅粉, meeting the customer’s requirement.
3. Pricing: $xxx per metric ton, delivered to Mumbai Port (CIF – Cost, Insurance, and Freight).
4. 包装: 25 kg plastic woven bags, palletized for easier transportation and handling.
5. Shipping Details: Each 40-foot high cube (总部) container could load up to 28 metric tons.
6. Quotation Validity: The price quoted was valid for 15 天.
7. Payment Terms: 100% prepayment was required before dispatch.
8. Sample Offer: A free 2 kg sample of silica fume was offered.

The customer manager made sure to provide all relevant details to ensure the Indian customer had a full understanding of the offer. In addition to the core information, Henan Superior Abrasives emphasized its commitment to quality assurance and customer satisfaction.

Addressing the Customer’s Concerns

Gaurav expressed strong concern about product quality. He insisted that the microsilica meet all required parameters, with inspections by an independent agency both at the Chinese loading port and upon arrival at Mumbai port. If the material failed to meet the standards set, Gaurav made it clear that it would be returned at the supplier’s expense.

Henan Superior Abrasives demonstrated its confidence in the quality of its product by accepting these terms. 该公司已经建立了严格的内部质量控制程序，确保其微硅产品的性能一致. 之后我们安排了样品的交付.

积极的样品反馈和试订单

收到后 2 河南高级磨料公司致密微硅粉样品 kg, Gaurav公司进行了彻底的评估. 发现样品完全符合其规格和质量标准, 包括所需的 SiO2 含量 94%. The product’s performance in preliminary tests demonstrated its compatibility with their construction chemicals, fulfilling their technical needs in terms of strength, 耐用性, 和工作性.

Impressed with the quality and reliability of the product, Gaurav’s company decided to move forward with a trial order. They placed an initial order of 250 metric tons of the 94% microsilica powder for the first month. This order represents a critical first step in establishing a long-term partnership between Henan Superior Abrasives and the Indian construction chemicals manufacturer.

Product Specifications and Benefits of Microsilica

硅微粉, 也称为微硅粉, is a byproduct of silicon metal and ferrosilicon alloy production. The high SiO2 content in microsilica makes it a valuable addition to various construction materials, particularly in concrete production. When used as a pozzolanic material in concrete, microsilica can improve the strength, 耐用性, 和抗化学侵蚀.

河南优之源’ 致密硅粉, with a SiO2 content of 94%, is designed specifically for construction applications. Densification of the material allows for easier handling, 运输, and mixing with other ingredients in concrete. The benefits of using this product include:

• 增加力量: The fine particles of microsilica fill the voids between cement particles, creating a denser and stronger concrete matrix.
• 提高耐用性: Microsilica enhances the resistance of concrete to harsh environments, including exposure to chemicals, 水, and freeze-thaw cycles.
• 降低渗透率: 通过填充较大水泥颗粒之间的空间, 微硅粉降低混凝土的渗透性, 有助于保护钢筋免受腐蚀.
• 增强的可加工性: 硅粉的致密形式确保更好的分散和混合, 使其更容易融入混凝土配方中.

长期合作潜力

印度客户需要每月持续供应 250 公吨致密微硅粉. This volume represents a significant long-term partnership opportunity for Henan Superior Abrasives. By meeting the customer’s requirements for product quality, 包装, and shipping logistics, Henan Superior Abrasives aimed to build a lasting relationship with this construction chemicals manufacturer.

In addition to the initial order, Gaurav’s company has the potential to expand its purchases as the demand for high-quality microsilica grows within India’s booming construction industry. Microsilica’s unique properties are in high demand as infrastructure development, urbanization, and large-scale projects drive the need for advanced construction materials.

结论

This case highlights 河南优之源‘ ability to meet the specific needs of international customers in the construction industry. By providing high-quality microsilica with a guaranteed SiO2 content of 94%, meeting stringent quality control standards, and offering competitive pricing, the company demonstrated its commitment to customer satisfaction.