HSA Supplies High Quality Silica Fume for South Korean Client

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HSA Supplies High Quality Silica Fume for South Korean Client

Henan Superior Abrasives

Client Background

Mr. Sung Joo Lee, an experienced sales consultant, reached out to Henan Superior Abrasives through his network connections. Representing a South Korean operation, Mr. Lee’s company was exploring silica fume solutions to meet their business requirements. The client emphasized the need for silica fume samples with specific characteristics, including an equivalent to an approved SDS (Safety Data Sheet) and strict product specifications.

Initial Inquiry

Mr. Lee initially contacted HSA with the following request:

A silica fume sample for quality testing.
A trial order of one FCL (Full Container Load) contingent on sample approval.
Strict adherence to product quality requirements outlined in the SDS provided by the client.

The key client requirements included:

SIO2 content: >92%
Specific gravity: 2.2 to 2.3
Bulk density: Appropriate for their end-use application.
Packaging: 25kg or 60kg bags.
Destination port: Incheon Port, South Korea.
Minimum Order Quantity (MOQ): 100 MT every quarter upon sample approval.

HSA reply

Kevin, the representative from Henan Superior Abrasives, Kevin confirmed that the company could provide silica fume with 92% SIO2 content and shared that the bulk density achievable was 270kg/m³. Mr. Lee confirmed that this bulk density specification was acceptable for their operations.

Quotation and Negotiation

Following the alignment on product specifications, Kevin provided a detailed quotation:

Silica Fume (92% min)
Bulk Density: 270kg/m³
Packaging: 25kg plastic bags with pallets
CIF Incheon, South Korea Price: US$xxx/MT
Loading Volume: 26.6 MT per 40’ FCL
Lead Time: 15 days

While Mr. Lee acknowledged the competitive pricing, he emphasized the importance of successful QA/QC testing before committing to bulk orders. He also outlined the potential for scaling the business if the product was approved:

3 FCLs per quarter initially
5 FCLs per quarter starting March 2025

This demonstrated the client’s long-term vision and trust in Henan Superior Abrasives’ capabilities to meet growing demand.

Sample Request and Additional Requirements

Mr. Lee requested to send 900g silica powder sample for QA/QC testing, Additionally, Mr. Lee specified that the end-user lab required a whitish-grey silica fume color. Grey-colored samples would not be accepted. To ensure smooth testing, Mr. Lee requested the following materials:

MSDS (Material Safety Data Sheet)
TDS (Technical Data Sheet)
Photos of the silica fume sample

Kevin responded promptly, providing the MSDS, TDS, and sample photos. The proactive sharing of technical data and visuals helped assure the client of HSA’s transparency and commitment to quality.

Confirmation of Sample Delivery

Once Mr. Lee confirmed that the provided product specifications and sample appearance were acceptable, he emphasized the urgency of receiving the sample in South Korea. To facilitate testing, Mr. Lee requested notification of the sample dispatch date so he could schedule QA/QC testing with the end-user lab in advance.

Client Commitment and Next Steps

Mr. Lee expressed confidence in Henan Superior Abrasives’ product and service after reviewing the technical documents and photos. He reiterated that if the QA/QC testing was successful, the initial order of 1 FCL (approximately 25 MT) would proceed. Furthermore, Mr. Lee highlighted the potential for steady growth in order volumes, outlining a roadmap for increasing shipments to 5 FCLs per quarter in 2025.

While Mr. Lee acknowledged the competitive pricing, he emphasized that quality and reliability would drive the partnership forward. He appreciated the timely communication, professionalism, and attention to detail demonstrated by Kevin and the team at Henan Superior Abrasives.

Ready to Collaborate with Henan Superior Abrasives?

If you are looking for reliable silica fume solutions with exceptional quality and professional service, Henan Superior Abrasives is here to help. Contact us today to discuss your requirements, request samples, or receive a customized quotation tailored to your needs. Let us support your business growth with our high-quality products and trusted expertise!