At Henan Superior Abrasives, we consistently receive inquiries from international clients who are looking for high-quality construction materials. Recently, a client from Turkey reached out to us requesting information about our microsilica (silica fume) that meets ASTM C 1240 standards.

Understanding the Client’s Requirements

The client, a construction chemical supplier, was specifically interested in our 92U type microsilica for enhancing the durability and strength of concrete. They provided clear requirements, requesting information on several key points:

• Compliance with ASTM C 1240 standards.
• Packing details such as the weight of big bags.
• Container loading capacities for 20’ and 40’ FCL.
• The HS code for import/export purposes.
• A CIF Izmit-based price quote.

By understanding the client’s exact needs, we ensured our response would be comprehensive and tailored, which is critical for international business.

Offering Technical Data Sheets: Microsilica 92U Type

We provided the client with the technical data sheet (TDS) for 92U microsilica. This document detailed the material’s physical and chemical properties, such as:

• SiO2 content: 92% minimum.
• Bulk density: Ranging between 200-350 kg/m³.
• Loss on ignition: Below 6.0%.
• Fineness: Specific surface area > 20,000 m²/kg.
• ASTM C 1240 compliance: This guarantees the product’s suitability for high-performance concrete applications, especially in environments requiring resistance to chemical attack.

For SIO2 92 HENAN SUPERIOR ABRASIVES – TDS

The TDS not only addressed the client’s immediate needs but also demonstrated the quality and consistency of our product, which is essential in building trust.

Providing Clear Packaging and Shipping Information

The client was particularly concerned about logistics, so we ensured our response was detailed regarding packing and shipping. Here’s how we addressed each of their concerns:

• Packing type: Our microsilica is available in big bags with a weight of 1,000 kg each. These durable bags are ideal for large-scale shipping and construction projects.
• Container loading capacity:
  • For a 20’ FCL, we can load up to 20 big bags, translating to around 20,000 kg of microsilica.
  • For a 40’ FCL, we can load 28 big bags, equating to 28,000 kg of material.

This information allowed the client to easily calculate the amount of material they could import, ensuring cost-efficient transportation and storage planning.

Export Documentation and HS Code Clarification

Understanding that international shipping requires precise documentation, we provided the client with the HS code for our microsilica. The HS code for silica fume is 281122. This code is essential for customs clearance and helps streamline the import process. By offering this information upfront, we helped the client avoid any potential delays or misunderstandings in their shipping process.

Competitive Pricing: CIF Izmit

Finally, the client requested a CIF price for Izmit port, Turkey. We provided them with a detailed quote that covered all costs, including freight, insurance, and transportation to their specified port. By offering a competitive CIF price, we gave the client confidence in both our pricing and our ability to deliver to an international destination without hidden costs.

Moreover, we highlighted that our pricing is based on current market conditions and logistics costs, ensuring transparency. As shipping rates can fluctuate, we emphasized our commitment to providing timely updates on the final price before confirming the order.

Conclusion: Building Trust Through Transparency and Precision

At Henan Superior Abrasives, our priority is meeting our clients’ needs with efficiency and reliability. By consistently delivering quality products and superior service, we aim to build long-term partnerships with clients around the world. If you’re looking for reliable materials for your construction projects, feel free to reach out to us for inquiries, technical data sheets, or pricing information. Our team is ready to assist you with your next project.